FAQ's

Why is my web page not loading?

…make sure you are connected to the internet?

…make sure you allow firewall to enable webpage to load up

The video on the home page is not playing?

…have you updated your flash player http://get.adobe.com/flashplayer/

I can’t find the downloadable maps after I download them.

..have you check your download folder

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How do I adjust the zoom?

…At the top of the webpage click the add and minuses button to adjust size of the text.

How do I report a problem?

….in the top navigation hand or bottom of the web pages there is a contact us link where you can find details on how to contaxt us or use the contact us forml.

How do I contact the BSI Building directly?

…below is the relevant contact information for the BSI building

389 Chiswick High Road
London
W4 4AL
Fax: +44 20 8996 7001
Email : cservices@bsigroup.com